FoodZo - A Food Tracking app
FoodZo is a food delivery app to allow users to alter the delivery address and increase the product quantity post order placement. We noticed that our competitors doesn’t offer the option to change the delivery address or quantity and this in return can improve the productivity of the tool. By giving the flexibility to the users to change the order details will help us to reach maximum users and satisfy their need to change the order information.
Roles & Responsibilities
Conducting interviews, paper and digital wireframing, low and high-fidelity prototyping, conducting usability studies, accounting for accessibility, and iterating on designs.
Food Delivery App Users
Working Professional who finds difficult to cook
Regular Food Ordering Users
Order Tracking inaccuracy
Unable to change the delivery address post order placement
Unable to change the product quantity in case of a wrong order
User Journey Map
A step by step instruction given to a user to check if they are able to access the app and able to do the user flow without any issue.
Low Fidelity Prototype
I conducted two rounds of usability studies. Findings from the first study helped guide the designs from wireframes to mockups. The second study used a high-fidelity prototype and revealed what aspects of the mockups needed refining.
Users want to search by category
Users want delete icon in the cart
User wants more accurate tracking results
Too many unnecessary clicks in pages
Home Page navigation has issues